Privacy Policy
Last updated: March 02, 2026
Introduction
MT Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our internet services and website.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for our internet services
- Make a payment or purchase
- Contact customer support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name and contact information (address, email, phone number)
- Billing and payment information
- National ID or other identification documents
- Service usage data and preferences
Automatically Collected Information
When you use our services, we may automatically collect:
- IP addresses and network information
- Device information and identifiers
- Browser type and operating system
- Usage data and service statistics
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide and maintain our internet services
- Process payments and manage billing
- Communicate with you about your account and services
- Provide customer support and technical assistance
- Improve our services and develop new features
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations and regulations
- Send marketing communications (with your consent)
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services
- Legal Authorities: When required by law or to protect our rights
- Business Partners: With your consent for specific services
- Regulatory Bodies: As required by telecommunications regulations (e.g., BTRC in Bangladesh)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Object to certain data processing activities
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Usage data may be retained for regulatory compliance purposes as required by Bangladesh Telecommunication Regulatory Commission (BTRC).
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but disabling them may affect service functionality.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@netconnect.com
- Phone: +880 1234-567890
- Address: 123 Main Street, Dhaka, Bangladesh